Skip to content
MOODS FAQ and customer service

 

FAQ & CUSTOMER SERVICE

 

Do you have a question for us? You may find an answer to your question in our FAQ section below.

If you can’t find the answer you are looking for, please contact us by filling in the contact form.

We are happy to help!

 

Bento box

Yes, it features a leak‑proof lid.

Yes, it is freezer safe.

No, the bento box is not dishwasher safe. We recommend cleaning it by hand with warm water and mild detergent to maintain its quality and performance.

The bento box is made from stainless steel and features a PP lid with valves. 

Yes, the bento box is microwave safe without lid and divider and freezer safe.

The bento box is designed to be airtight thanks to its intermediate lids equipped with seals and a valve. For optimal leak protection, it is important to ensure that each component is properly closed. This allows you to transport your meals safely every day. Before placing it in the microwave, simply open the silicone valve to let the steam escape.