Purchase
A track & trace code will be sent to you by email once your package has left our warehouse. This tracking code will allow you to follow your package.
Orders can be canceled before shipment. In case you have not yet received a confirmation of shipment by email, it is still possible to cancel. Please contact our customer service at moods@cookware-co.com (mentioning in the email subject ‘Cancel order’ and your order number).
Please contact our customer service at moods@cookware-co.com (mentioning in the email subject ‘Return order’ and your order number). They will assist you. We only accept returns within 14 days after the order was placed.
Our delivery terms are maximum 15 business days.
Product registration
You can register your electricals here. Other products (tableware, glassware,..) cannot be registered.
Dinnerware
MOODS dinnerware is dishwasher safe. Slight loss in gloss and/or color can occur with regular dishwasher usage. Stubborn stains can be removed with a mild cream cleaner or magic eraser. Wash the ceramic article with hot soapy water before first use.
Yes, MOODS dinnerware is microwave safe. However, any ceramic article can be damaged if exposed to sudden temperature changes. Therefore, avoid moving the dinnerware directly from the fridge to the microwave. Placing ceramic dinnerware in the microwave empty may result in damage to the tableware, as well as to the microwave. Do not expose the article directly to a heat source.
MOODS dinnerware is not safe to use in extreme temperatures. Please refrain from placing MOODS dinnerware in the freezer or the oven.
Variations in articles’ tonalities might occur. Slight inconsistencies in color are normal.
Outdoor tableware
All outdoor glassware is made of a plastic called styrene acrylonitrile (SAN).
Our glassware is produced in Portugal.
SAN is famously resilient and rigid. It is also one of the most transparent materials in the plastics family.
The glasses and carafe are also dishwasher proof.
Wash the glasses and carafe with a mild detergent and dry immediately with a soft cloth or tea towel. Under no circumstances should you use steel wool, a scouring pad or abrasive cleaner, as this will cause damage to your glasses and carafe in the form of small scratches.
The glasses and carafe are also dishwasher proof.
Yes, the glasses and carafe are dishwasher proof.
No, you cannot put the glasses and the carafe in the microwave.
No, you cannot put the glasses and the carafe in the freezer.
No, you cannot put the glasses and the carafe in the oven.
Yes, the MOODS outdoor glasses are suitable for both cold & warm drinks.
No, your carafe does not come with a lid or stopper. The wine glass, long drink glass and water glass have been designed in such a way that they can be used as a ‘stopper’ for your carafe (though it won’t make it leakproof).
Double walled glasses
The glasses are made from borosilicate glass.
We recommend cleaning the glasses by hand with warm water and mild detergent to maintain its quality and performance.
The glasses are microwave safe, but not freezer safe.
Double-walled glassware is constructed with two layers of glass, creating an insulating barrier between the hot liquid and the outer layer. This design helps to maintain the temperature of the drink, while also preventing the outer layer from becoming too hot to handle.
XL mug
Yes, the XL mug features a leak‑proof PP cap with an integrated straw and nozzle. For best results, we recommend keeping the mug upright when transporting, especially when the straw is in use.
The XL mug keeps drinks cold for up to 6 hours.
Yes, the XL mug is car cup holder compatible.
The mug features a turnable handle for comfortable carrying and flexible use.
Yes, the XL mug has a built‑in straw.
The XL mug is made from double‑walled stainless steel and features a PP leak‑proof lid with an integrated PP straw and nozzle.
No, this product is not dishwasher safe. We recommend cleaning it by hand with warm water and mild detergent to maintain its quality and performance.
No, this product is not microwave safe and not freezer safe.
No, this product is not intended for carbonated beverages. Using carbonated drinks in sealed containers can cause pressure to build up, which may lead to leaking or unexpected opening.
No, separate or replacement parts are not available for this product.
Coffee mug
It keeps beverages warm for up to 5 hours.
The mug is designed to minimize spills when used correctly and kept upright.
The coffee mug is made from double‑walled stainless steel with a leak‑proof PP lid.
No, this product is not dishwasher safe. We recommend cleaning it by hand with warm water and mild detergent to maintain its quality and performance.
No, this product is not microwave safe and not freezer safe.
No, this product is not intended for carbonated beverages. Using carbonated drinks in sealed containers can cause pressure to build up, which may lead to leaking or unexpected opening.
Lunch box
Yes, it features a leak‑proof lid.
Yes, it is freezer safe.
Yes, this product is dishwasher safe without the lid and food divider. Always remove the lid and divider before placing the product in the dishwasher.
Yes, the 1300 ml version includes a removable food divider.
The lunch box is made from stainless steel and features a PP lid.
Yes, the lunch box is microwave safe without lid and divider.
No, separate or replacement parts are not available for this product.
Duo food jar
Yes, it features a leak‑proof cap, making it ideal for meals on the go.
The duo food jar is made from double‑walled stainless steel and features a transparent Tritan compartment. Inside, it includes a foldable stainless steel 18/8 spoon.
Yes, it is suitable for both hot and cold meals.
No, this product is not dishwasher safe. We recommend cleaning it by hand with warm water and mild detergent to maintain its quality and performance.
No, this product is not microwave safe and not freezer safe.
No, separate or replacement parts are not available for this product.
Food jar
Keeps food warm for up to 5 hours and cold for up to 4 hours.
Yes, it includes a leak‑proof cap.
The food jar is made from double‑walled stainless steel with a leak‑proof PP cap. A foldable stainless steel 18/8 spoon is included inside.
No, this product is not dishwasher safe. We recommend cleaning it by hand with warm water and mild detergent to maintain its quality and performance.
No, this product is not microwave safe and not freezer safe.
No, separate or replacement parts are not available for this product.
Bento box
Yes, it features a leak‑proof lid.
Yes, it is freezer safe.
No, the bento box is not dishwasher safe. We recommend cleaning it by hand with warm water and mild detergent to maintain its quality and performance.
The bento box is made from stainless steel and features a PP lid with valves.
Yes, the bento box is microwave safe without lid and divider and freezer safe.
The bento box is designed to be airtight thanks to its intermediate lids equipped with seals and a valve. For optimal leak protection, it is important to ensure that each component is properly closed. This allows you to transport your meals safely every day. Before placing it in the microwave, simply open the silicone valve to let the steam escape.
Kids water bottles
Yes, both bottles feature a leak‑proof cap.
Yes, they come with a built‑in straw.
They keep drinks cold for up to 6 hours.
The bottles are made from double‑walled stainless steel and features a PP leak‑proof cap with an integrated PP straw, finished with a silicone head.
These bottles are not intended for children under 4 years old.
No, the bottles are not dishwasher safe. We recommend cleaning it by hand with warm water and mild detergent to maintain its quality and performance.
No, the bottles are not microwave safe and not freezer safe.
No, this product is not intended for carbonated beverages. Using carbonated drinks in sealed containers can cause pressure to build up, which may lead to leaking or unexpected opening.
No, separate or replacement parts are not available for this product.
No, the animal silicone heads are not sold separately.
Kids food jar
Keeps food cold for up to 6 hours.
Yes, it includes a leak‑proof cap.
No, it is not intended for children under 4 years old.
The kids food jar is made from double‑walled stainless steel with a leak‑proof PP cap and a decorative head.
No, this product is not dishwasher safe. We recommend cleaning it by hand with warm water and mild detergent to maintain its quality and performance.
No, this product is not microwave safe and not freezer safe.
No, separate or replacement parts are not available for this product.
No, the animal silicone heads are not sold separately.
Snack box
Yes, this product is microwave safe without the lid. Always remove the lid before placing the product in the dishwasher.
Yes, the Snack Box is freezer safe.
The snack box is made from stainless steel with a PP lid.
Yes, the product is microwave safe without the lid and freezer safe.